Little Rock, Ark. : Parkhurst Brothers, Inc., Publishers, Inc., 2011
1st Parkhurst Brothers edDescription:
188 p. : ill. ; 22 cm ISBN/ISSN:
9781935166184, 1935166182, 1935166182 :, Language:
Subtitle from cover
"This edition is published by arrangement with Tiger Books, publisher of the previous hardcover edition."--T.p. verso
Presents the customer service principles of the author, drawn from his life experiences and current work as the president of the Hatcher Agency, an insurance agency based in Little Rock, Arkansas
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