According to a recent PEW research study, 48% of Americans have researched a product or service online and 24% have posted reviews or comments about the things they buy. If you're a business owner or manager, it's definitely worth spending a little bit of time learning how to monitor what people are saying about your business online.

 

Our latest "Business Bytes" program focuses on review websites like Yelp.com and Angie's List. If you're interested in learning more, please take a look at the presentation slides below. Afterwards, schedule an appointment with a librarian who will be able to explain the finer details of each website and help you get started!