Part I. The Marathon: Working in the Burnout Shop -- Sounding the Alarm -- Rethinking the Relationship between Person and Job -- Part II. The Mismatches: Workload -- Control -- Reward -- Community -- Fairness -- Values -- Part III. The Management: Creating Better Matches -- Making Matches Work -- Meeting the Challenge of Burnout

"Solutions to workplace burnout often involve victim-blaming: Stressed? Try therapy-or a new job. But burnout is a sign of defective workplaces, not workers. Drawing on decades of research, Christina Maslach and Michael Leiter show managers how to recognize burnout and fix problems cost-effectively, improving employees' productivity and health"--