Chap. 1. The pain -- Chap. 2. The problem -- Chap. 3. The solution -- Part 1. Find your voice. Chap. 4. Discover your voice : unopened birth--gifts -- Chap. 5. Express your voice : vision, discipline, passion and conscience -- Part 2. Inspire others to find their voice. Chap. 6. Inspiring other to find their voice : the leadership challenge -- Chap. 7. The voice of influence : be a trim-tab -- Chap. 8. The voice of trustworthiness : modeling character and competence -- Chap. 9. The voice and speed of trust -- Chap. 10. Blending voices : searching for a third alternative -- Chap. 11. One voice : pathfinding shared vision, values and strategy -- Chap. 12. The voice and discipline of execution : aligning goals and systems for results -- Chap. 13. The empowering voice : releasing passion and talent -- Chap. 14. The 8th habit and the sweet spot -- Chap. 15. Using our voices wisely to serve others -- Appendix 1. Developing the 4 intelligences/capacities : a practical guide to action -- Appendix 2. Literature review of leadership theories -- Appendix 3. Representative statements on leadership and management -- Appendix 4. The high cost of low trust -- Appendix 5. Implementing the 4 disciplines of execution -- Appendix 6. xQ results -- Appendix 7. Max & max revisited -- Appendix 8. The FranklinCovey approach -- Notes -- Index -- About FranklinCovey-- About the author

A leading management consultant draws on his seven organizational rules for improving effectiveness to present an eighth principle, voice, that is based on the right balance of talent, need, conscience, and passion