Client relations : effective communication skills
(2016, original release: 2015)
Nonfiction
eVideo
Details
DESCRIPTION
1 online resource (1 video file, approximately 44 minutes) : digital, .flv file, sound
ISBN/ISSN
1204964
LANGUAGE
English
NOTES
Title from title frames
Assertive communication skills with clients are highlighted. The ability of assistants to communicate effectively is key to the quality of care they are able to provide
Originally produced by NEVCO Education in 2015
Mode of access: World Wide Web