Skills For Dealing with Difficult People at Work
(2017, original release: 2010)
Nonfiction
eVideo
Details
DESCRIPTION
1 online resource (streaming video file) (142 minutes): digital, .flv file, sound
ISBN/ISSN
1283048
LANGUAGE
English
NOTES
Title from title frames
"Really good practical approaches. I feel that this course has improved my skills for dealing with difficult people and has provided me with ideas which I hope to apply when faced with similar circumstances at my workplace. Thank you!”G.F., Nursing
In Process Record
collection
Originally produced by The Skills Development Service Media in 2010
Mode of access: World Wide Web
In English