Testing & Education Reference Center

Before you begin -- Working for the government. Jobs with federal, state and local governments ; What public safety dispatchers and 911 operators do -- All about civil service exams. Civil service exams explained -- Preparing for the public safety dispatcher exam. Reading comprehension ; Vocabulary and spelling ; Clerical skills ; Following oral directions ; Personality assessments ; Scenario questions -- Two practice tests -- Appendices. Career information resources ; Public safety dispatcher glossary ; 400 frequently misspelled words

If you plan to take the public safety dispatcher/911 operator exam, this guide contains practice tests and test -taking strategies to help you improve your score. Includes a thorough review of every question type on the exam, as well as tips on answering job announcements and interviewing successfully