Working with difficult people : handling the ten types of problem people without losing your mind [eAudiobook - hoopla]

Available

Working with difficult people : handling the ten types of problem people without losing your mind

(2017)

By: Hakim, Amy Cooper

Nonfiction

eAudiobook

Provider: hoopla

Click to Access this Title

Access this Title

Details

PUBLISHED

[United States] : Gildan, 2017
Made available through hoopla

EDITION

Unabridged

DESCRIPTION

1 online resource (1 audio file (480 min.)) : digital

ISBN/ISSN

9781469036342 (sound recording : hoopla Audio Book) MWT12161595, 1469036347 (sound recording : hoopla Audio Book) 12161595

LANGUAGE

English

NOTES

Read by Karen Saltus

A revised edition of the classic guide on how to best resolve conflict in today's technologically advanced workplace. Your work day is filled with them--people who frustrate, impede, maneuver, undermine, plot, connive, and whine. This indispensable guide details specific techniques for handling all of them, with easy-to-follow scenarios for every situation. Updated and revised to reflect modern issues including technology, generation gaps, and language barriers, this guide describes 10 kinds of culprits, from tyrants and bullies (regular and cyber) to the pushy and presumptuous to connivers and camouflagers; and offers helpful strategies and phrases for diffusing workplace tensions and effectively resolving conflicts

Mode of access: World Wide Web