Narrated by Victor Bevine

A classic guide to getting what you need from your colleagues, as relevant now as when it was first published. Faced with shifting business environments and mounting layoffs, professionals and managers today often experience great increases in responsibility without parallel increases in authority. Influence Without Authority 2E offers a time-tested "influence model" for attaining cooperation from those who command the resources, information, or potential support you need. The book breaks down the process of negotiating exchanges, with a focus on thinking in terms of the interests of colleagues and learning to deal in the "currencies" they value. Other topics covered include: how to "manage" your boss so that both of you reach maximum effectiveness; when and how to claim responsibility; how to attract challenging projects, and how to cultivate positive work conditions

Mode of access: World Wide Web