Details
PUBLISHED
[United States] : Harper Collins Publishers, 2010
Made available through hoopla
Made available through hoopla
DESCRIPTION
1 online resource
ISBN/ISSN
9780007360390 (electronic bk.) MWT13822494, 0007360398 (electronic bk.) 13822494
LANGUAGE
English
NOTES
The tricks that experts and top professionals use to overcome difficult people. Get results fast with this quick, easy guide to the fundamentals of Dealing with Difficult PeopleIncludes how to:- Understand the different types of troublemakers- Stay calm and firm when other people can't- Deal with difficult bosses, direct reports, and colleagues- Create win-win scenarios- Develop productive relationships with people you don't like
Mode of access: World Wide Web