Serving: discipline of servant leadership -- Leading: be a servant, not a senator -- Facilitating: making it easier with three core skills -- Collaborating: how you can manage conflict -- Structuring: meeting design made easy -- Planning approach for any group: who does what, by when? -- Deciding about anything approach: agree on the why before the what -- Creative problem-solving approach: managing more than one right answer -- Controlling: online challenges and special situation tools

"This encyclopedic guide to meeting facilitation will help any product manager, project manager, or scrum master who needs to find the best tools to design perfect meetings"--