7 tenets of Taxi Terry : how every employee can create and deliver the ultimate customer experience
(2014)
By:
McKain, Scott
Nonfiction
eAudiobook
Details
PUBLISHED
[United States] : McGraw Hill-Ascent Audio, 2014
Made available through hoopla
Made available through hoopla
EDITION
Unabridged
DESCRIPTION
1 online resource (1 audio file (6hr., 19 min.)) : digital
ISBN/ISSN
9781639290062 (sound recording : hoopla Audio Book) MWT14341773, 1639290060 (sound recording : hoopla Audio Book) 14341773
LANGUAGE
English
NOTES
Read by Scott McKain
Defeat your company's greatest enemy: employee disengagement 7 Tenets of Taxi Terry outlines seven essential keys to engagement that any one at any job can use to excel. McKain threads them all together with the story of Taxi Terry, a cab driver in Jacksonville, FL, who gave him the best customer service experience of his life. Scott empowers you to make a tangible difference in your own life and the lives of your customers and contribute to overall health of the organization
Mode of access: World Wide Web