Problem management : an implementation guide for the real world
(2014)
By:
Hall, Michael G
Nonfiction
eBook
Details
PUBLISHED
[United States] : BCS Learning & Development Limited, 2014
Made available through hoopla
Made available through hoopla
DESCRIPTION
1 online resource
ISBN/ISSN
9781780172439 (electronic bk.) MWT14727270, 1780172435 (electronic bk.) 14727270
LANGUAGE
English
NOTES
Problem management is the one IT service management process that tends to return more benefits more quickly than any of the others. This book offers practical, real-world guidance on all aspects of implementing and running an effective problem management function. Offering advice and recommendations tailored to different types of organisations, it gives IT practitioners, consultants and managers the tools to add real value to their businesses
Mode of access: World Wide Web