Acknowledgements -- Introduction -- Part I. The advantages of our differences. Chapter 1. Putting our strengths into action -- Chapter 2. Navigating the multigenerational workforce -- Chapter 3. Having real conversations about diversity, inclusion, and belonging -- Part II. Communication styles matter. Chapter 4. Opening communication, breaking down silos -- Chapter 5. Making the most of in-person meetings -- Chapter 6. Connecting a virtual workforce -- Part III. Change is the only constant. Chapter 7. Breaking through the screen barrier -- Chapter 8. Communicating with intention -- Choosing a medium -- Chapter 9. Mixing up meetings and the power of new spaces -- Part IV. Be comfortable with the uncomfortable. Chapter 10. Working with toxic people -- Chapter 11. Turning down ideas, not people -- Chapter 12. Saying no and setting boundaries -- Part V. The power of relationship building. Chapter 13. Being present, being accessible -- Chapter 14. Going beyond the small talk -- Chapter 15. Buidling a culture of trust -- Chapter 16. Communicating change and embracing it -- Humanizing our workplace pledge -- Notes -- Index

"Too often people avoid difficult conversations, but these discussions often need to happen to bring people together so we can all succeed. There's no denying that our workplaces are more diverse than ever. The best employees and leaders know that harnessing the power of these differences will build stronger teams, ideas, and organizations. This book is about learning how to communicate with, through, and alongside what makes us different. It's about open dialogue and practical tools to get everyone onto the same page-or at least into the same room-working toward authentic communication in the workplace"--