The control theory manager : combining the control theory of William Glasser with the wisdom of W. Edwards Deming to explain both what quality is and what lead-managers do to achieve it
(2010)
Nonfiction
eBook
Details
PUBLISHED
[United States] : HarperCollins Publishers, 2010
Made available through hoopla
Made available through hoopla
DESCRIPTION
1 online resource
ISBN/ISSN
9780062031075 MWT12387382, 0062031074 12387382
LANGUAGE
English
NOTES
Combining the control theory of William Glasser with the wisdom of W. Edwards Deming, this indispensable management resource explains both what quality is and what lead-managers need to do to achieve it
Mode of access: World Wide Web