Customer Service : 101
(2022)

Nonfiction

eAudiobook

Provider: hoopla

Details

PUBLISHED
[United States] : Findaway Voices, 2022
Made available through hoopla
EDITION
Unabridged
DESCRIPTION

1 online resource (1 audio file (51 min.)) : digital

ISBN/ISSN
9798822606654 MWT16249716, 16249716
LANGUAGE
English
NOTES

Read by Stayce Smith

Customer service is often forgotten, but it's crucial for maintaining a healthy business. In this book, I will provide a step-by-step guide to customer service that will set your employees up for success from the beginning. I'll go over everything from how to hire the appropriate people, what they need to know before they start their job, and how to properly mentor them once they're onboard. By the end of this book, you'll have an employee team that knows what customer service is all about and has the knowledge and skills needed to execute it daily

Mode of access: World Wide Web

Additional Credits