Part one, The four styles of communication. Passive/Avoidant communication ; Aggressive/Attacking communication ; Passive-Aggressive/Indirect communication ; Assertive/Direct communication -- Part two, The share-hear-care conversation. The SHARE statement: communicate assertively ; The HEAR response: listen actively and reflectively ; The CARE phase: offer empathy or validation ; The RESOLVE stage: respond and work toward resolution -- Part three, Important tools and topics of consideration. What it takes and why it's worth it ; The ins and outs of time-outs ; Other tools and tips for successful communication

"Psychologist and relationship expert Dr. Deborah Stern presents a how-to, practical, psychoeducational deep dive into understanding the nuances of communication in close relationships. ... With the Share-Hear-Care model as your guide ... this book will teach you an approach to communication that strengthens, rather than damages, the connection you have with those who matter most to you"--Page 4 of cover