ACTIVE OPERATIONS MANAGEMENT : a playbook for service operations in the agile age
(2021)
Nonfiction
eBook
Details
PUBLISHED
[United States] : Practical Inspiration Publishing, 2021
Made available through hoopla
Made available through hoopla
DESCRIPTION
1 online resource
ISBN/ISSN
9781788602303 MWT14062071, 1788602307 14062071
LANGUAGE
English
NOTES
Practiced by tens of thousands of people across more than 40 countries, Active Operations Management (AOM) is one of the most successful methods for managing performance in service operations. Now the people who developed the method tell you exactly how you can do it for yourself
Mode of access: World Wide Web