Winning techniques and strategies for nonprofits and government agencies in creating successful and critical key performance indicators. By exploring measures that have transformed businesses, David Parmenter has developed a methodology that is breathtaking in its simplicity and yet profound in its impact. Key Performance Indicators for Government and Nonprofit Agencies: Implementing Winning KPIs is a proactive guide representing a significant shift in the way KPIs are developed and used, with an abundance of implementation tools for government agencies and nonprofit groups. - Implementation variations and short cuts for government and not-for-profit organizations - How to brainstorm performance measures - Templates for reporting performance measures - A resource kit for a consultant who is acting as a coach / facilitator to the in-house project team

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