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1 online resource (1 audio file (420 min.)) : digital
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Read by Angela O
How many tough conversations have you had-or avoided-about politics, religion, social issues, or parenting? These topics often evoke strong, physical reactions: tension, a knot in the stomach, and rising anxiety. As perspectives clash, the fear of sparking a contentious debate can lead to frustration and division. But it doesn't have to be this way. In Lose the Debate, Dr. Summer Allen introduces the ACTER model, a research-backed framework that equips readers to stay calm and open, even in tough conversations. ACTER stands for: - A-Appreciate diverse opinions - C-Cultivate curiosity - T-Identify triggers - E-Regulate emotions - R-Practice respectful listening When applied, ACTER helps ease the stress of difficult dialogues, enabling readers to understand others objectively and confidently express their own views. This straightforward model encourages small, practical steps toward mastering courageous conversations. Lose the Debate is timely, addressing the divides straining relationships today. Living in silos stifles growth and limits meaningful connections. Dr. Allen shares her research to show that one conversation at a time can heal divides. Drawing from her experience training Fortune 500 leaders, public figures, and influencers, she teaches how to approach difficult topics with respect and emotional intelligence. As the founder of a consulting firm dedicated to emotional intelligence, Dr. Allen provides skills to engage constructively in polarized conversations, using insights from 15 years of experience. Her book equips readers to approach sensitive topics thoughtfully, fostering greater understanding, connection, and respect
Mode of access: World Wide Web