Details
PUBLISHED
[United States] : Blackstone Publishing, 2013
Made available through hoopla
Made available through hoopla
EDITION
Unabridged
DESCRIPTION
1 online resource (1 audio file (58 min.)) : digital
ISBN/ISSN
9781982458133 MWT10878684, 1982458135 10878684
LANGUAGE
English
NOTES
Read by Dr. Larry Iverson
Knowing how to lead difficult people in crucial conversations to improved relationships is an essential skill. In this audio program, you will learn proven strategies to assist you in anticipating problem people, stopping tensions from boiling over, retaining the upper hand in a conflict, stopping power plays, and avoiding communication breakdowns
Mode of access: World Wide Web