--For dummies

Incldues index

Part 1. Business communication fundamentals. Talking about communication in the workplace -- Brushing up on business communication fundamentals -- Communicating without words : nonverbal communication -- Special delivery : picking the right way to communicate -- Part 2. Improving your interpersonal communication. Listening more than you speak -- Leveraging the communication power of asking questions -- Holding productive and meaningful conversations -- Part 3. Owning your message with confident communication. Making simple communication changes for significant impact -- Setting the stage for effective communication -- Talking about yourself without bragging -- Calm, cool, and confident : making and delivering presentations -- Part 4. Persuading and driving results. Knowing the people you're trying to persuade -- Engaging in persuasion that drives results -- Negotiating for strategic outcomes -- Part 5. Navigating difficult workplace conversations. Giving feedback and discussing performance -- Navigating interpersonal conflicts -- Communicating when everything is falling apart -- Part 6. Communication for collaboration. Communicating during the recruitment and hiring process -- Collaborating with team members -- Communicating across cultures -- Part 7. The part of tens. Ten business communication trends that are here to stay -- Ten tips for conveying complex concepts to the average person -- Ten tips for outstanding virtual presentations

"Effective Business Communication For Dummies gives you the tools you need to communicate better, both in and outside of the office. You want to build strong relationships, and you'll need strong communication skills to do it. This book demystifies active listening, assertive speaking, conflict resolution, virtual team leadership, and all the other things you'll need to know to get your point across." --